Community Pharmacy FAQ (North East London)

Advanced Services: MUR & NMS

MURS/NMS accreditation certificates
Complete consultation room(s) approval form (Prem 1 and Prem 2 form)
Send MUR/NMS quarterly reports to local team

Further information and the following documents and resources can be found on the PSNC Website:

Relating to Medicines Use Reviews (MUR):

Patient Consent Forms
PREM 1 Form (for on-site MURs)
PREM 2 Forms (for off-site MURs)
Consulation Worksheets and Quarterly Report Templates
Feedback Forms (to send to GPs where necessary)

Relating to New Medicine Service (NMS):

Notification Form (to send to Area Team prior to providing NMS)
Self-assessment Form
Eligible Medicines List
Patient Consent Forms
Interview Schedule
Consultation Worksheets and Quarterly Report Templates
Feedback Forms (to send to GPs where necessary)

NHS Pharmacy Application forms

Please see the NHS England website for all forms relating to the following applications.

Change director or superintendent
Offering to meet an identified current need
Offering to meet an identified future need
Offering to secure identified improvements or better access
Offering unforeseen benefits
Application offering to secure identified future improvements or better access
In respect of relocation
in respect of distance selling premises
Change of ownership
Combined change of ownership and relocation
offering to provide additional directed services
application offering to provide additional directed services
application for a temporary listing arising out of a suspension
offering to provide additional directed services
for a temporary listing arising out of a suspension
exercising a right of return to the pharmaceutical list
for a temporary amendment to a pharmaceutical list
Notification of opening on bank and public holidays
change core opening hours
Notification of changes to supplementary hours
Notification of unplanned temporary suspension of services
Request for planned temporary suspension of services
Monitoring form – opening hours
Fitness information to be provided in connection with an LPS proposal

Click here to download the relevant forms

Completed forms should then be sent to PCSE by post or email, with any relevant Application Fee made payable to NHS Commissioning Board.

Email: PCSE.enquiries@nhs.net
pcse.marketentry@nhs.net (For NEL Market Entry)
Phone: 0333 014 2884
Fax: 0113 2776912
Post: Primary Care Support England, PO Box 350, Darlington, DL1 9QN

For a step by step guide on the application process, please see the following link: http://pcse.england.nhs.uk/market-entry/

NHS FAQ Contact Detail Sheet

London Region Team FAQ Sheet Download (ZIP File): London Region Community Pharmacy FAQs

Document includes department contact details and the following embedded documents:

Temp Service Suspension
Planned Temp Service Suspension
Change Core Hours
Change Supplementtary Hours
100hrs Pharmacy Monitoring template

Public Health Contacts

Barking and Dagenham Public Health	Havering Public Health
Hanna King Public Health Team Secretary	Lorna SpikeWatson, PA to DPH

Publichealth@lbbd.gov.uk	Lorna.SpikeWatson@havering.gov.uk
0208 227 2753 (Monday-Wednesday only)	01708 431808

Newham Public Health	Redbridge Public Health
Foizul Islam – Public Health Commissioner	Sexual Health: Camille Barker, Public Health Principal Substance Misuse & Health Checks – Ikenna Obianwa, Public Health Manager, Integrated Strategy & Commissioning
Contact details:	Contact details:
Foizul.Islam@newham.gov.uk	Camille.Barker@redbridge.gov.uk Tel: 0208 708 5749
Direct line: 020 33731254	ikenna.obianwa@redbridge.gov.uk Tel: 020 8708 5724

Tower Hamlets Public Health	Waltham Forest Public Health
Keith Williams, Public Health Contracts	Massoud Bahador, Finance and Contracts Officer
Contact details:	Contact details:
Keith.Williams@towerhamlets.gov.uk	massoud.bahador@walthamforest.gov.uk
Tel: 020 7364 1523	Tel: 0208 496 4637

Pharmacy Stationary

Pharmacy Stationary is now ordered through the PCSE Portal.

If you have any problems accessing or using the portal, please speak to PCSE directly.

PCSE Stationary Order FAQs

PCSE Contact details:

Please use the following details for the PCSE

PCSE Enquiries, P O Box 350, Darlington, DL1 9QN
Email: PCSE.enquiries@nhs.net
pcse.marketentry-leeds@nhs.net (For NEL Market Entry)
Phone: 0333 014 2884
Fax: 0113 2776912

MAS Pads (Pharmacy First Vouchers)

Ordered through the NELLPC Website at: http://nellpc.org.uk/?page_id=15115

EPS & Smartcard Queries

Please see the LPC Page for FAQs, materials and details for your local RA Team & IT Helpdesk: http://nellpc.org.uk/?page_id=746

Security of Prescriptions

Please see the following publication for informtion on the security of prescripitons i.e. what to do if they go missing or get stolen. All relevant contact details are included in this publication.

Security of prescription guidance (Updated 2013)